Website: www.kinda-skin.co.za

Last updated: November 2025

This Privacy Policy describes how www.kinda-skin.co.za collects, uses, and discloses your Personal Information when you visit or make a purchase through the Site.

1. Collecting Personal Information

When you visit Kinda-Skin, we collect certain information about your device, your interaction with the Site, and information necessary to process your orders.

“Personal Information” refers to any information that can be used to uniquely identify an individual.

Below is a list of Personal Information we collect and why:

Device Information

Examples collected:

– Browser version, IP address, time zone

– Cookie data

– Pages or products you view

– Search terms

– How you interact with our Site

Purpose:

– To load the Site correctly for you

– To optimize the Site through analytics

Source:

– Collected automatically through cookies, log files, tags, pixels, and Shopify tracking tools

Disclosure:

– Shared with our processor Shopify

Order Information

Examples collected:

– Name

– Billing address

– Shipping address

– Payment details (Visa, Mastercard, Maestro, American Express, JCB, Visa Electron, Discover, Diners Club, PayPal)

– Email address

– Phone number

Purpose:

– To fulfill your order

– To process payments

– To arrange shipping

– To send invoices/confirmations

– To provide customer communication

– To screen for fraud or suspicious activity

– To provide product updates or promotional information (if opted-in)

Source:

– Collected directly from you

Disclosure:

– Shared with Shopify

– Shared with payment gateways (PayPal and Shopify Payments)

– Shared with shipping/fulfillment partners where needed

Customer Support Information

Examples collected:

– Name

– Email address

– Order details

– Any information provided during support requests

Purpose:

– To assist you and provide customer service

Source:

– Provided by you

Disclosure:

– None (handled internally by Kinda-Skin)

2. Minors

The Site is not intended for individuals under the age of 18.

We do not knowingly collect Personal Information from minors.

If you believe a child has provided Personal Information, please contact us to request deletion.

3. Sharing Personal Information

We share your Personal Information with service providers who assist in delivering our services:

• 
  Shopify, our e-commerce host
  
• 
  Payment processors, such as Shopify Payments and PayPal
  
• 
  Shipping and fulfillment partners, when required
  

We may also share information to comply with legal obligations (e.g., subpoenas, investigations).

4. Behavioural Advertising (If Applicable)

We may use your Personal Information for targeted advertising or marketing purposes such as:

• 
  Google Analytics
  
• 
  Facebook Pixel
  
• 
  Other advertising platforms (if implemented)
  

These tools help us understand how customers use our Site and improve marketing.

You can opt out of targeted advertising here:

• 
  Facebook: https://www.facebook.com/settings/?tab=ads
  
• 
  Google: https://www.google.com/settings/ads/anonymous
  
• 
  Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
  

You can also opt out via the Digital Advertising Alliance:

http://optout.aboutads.info/

5. Using Personal Information

We use your Personal Information for:

• 
  Providing products and services
  
• 
  Processing and fulfilling orders
  
• 
  Communicating updates, offers, or customer service
  
• 
  Fraud prevention
  
• 
  Analytics and optimization
  

6. GDPR (European Visitors)

If you are in the EEA, you have the right to:

• 
  Access your Personal Information
  
• 
  Request corrections or deletions
  
• 
  Request data portability
  
• 
  Object to certain processing
  

To exercise these rights, email: support@kinda-skin.co.za

Your information may be processed and transferred internationally by Shopify (Ireland → Canada/USA). More info:

https://help.shopify.com/en/manual/your-account/privacy/GDPR

7. Retention

We retain your Personal Information unless you request deletion.

Order information may be stored for legal or record-keeping reasons.

8. Cookies

We use cookies to improve your browsing experience. These include:

Cookies necessary for store function:

• 
  _ab
  
• 
  _secure_session_id
  
• 
  cart
  
• 
  cart_sig
  
• 
  cart_ts
  
• 
  checkout_token
  
• 
  secret
  
• 
  secure_customer_sig
  
• 
  storefront_digest
  
• 
  _shopify_u
  

Reporting & analytics cookies:

• 
  _tracking_consent
  
• 
  _landing_page
  
• 
  _orig_referrer
  
• 
  _s
  
• 
  _shopify_fs
  
• 
  _shopify_s
  
• 
  _shopify_sa_p
  
• 
  _shopify_sa_t
  
• 
  _shopify_y
  
• 
  _y
  

Most cookies last between 30 minutes and two years.

You may disable cookies in your browser, but this may affect Site functionality.

9. Do Not Track

Because no consistent industry standard exists, we do not modify data collection based on Do Not Track signals.

10. Changes

We may update this policy as needed for legal, regulatory, or business reasons.

11. Contact Information

For privacy-related questions or complaints:

📧 Email: support@kinda-skin.co.za

📍 Address: Marais Street, Stellenbosch, South Africa

If you are dissatisfied with our response, you may contact:

Information Regulator South Africa

https://inforegulator.org.za/